Shipping & Processing

PLEASE PLAN AHEAD!

All of our items are handmade and may take anywhere from 2 to 4 weeks to ship, not including shipping time, so we recommend ordering at least one month in advance. If you are purchasing an item for an event that falls within 2-4 weeks, please make sure to write the exact date you need it in your order notes and we will do our best to make it happen. 

CURRENT PROCESSING TIME:

READY TO SHIP ITEMS: ship within 2-4 days

MADE TO ORDER ITEMS: ship within 2-4 weeks 

We process orders on a first come first served basis, which means we cannot guarantee delivery by the date you request. 

RUSH ORDERS:

If you need a made to order item in less than 2 weeks please contact us to find out if it is possible. Rush order fees apply.

Rush order fees are calculated on a case by case basis. 

Discount codes cannot be used to purchase rush order items or rush order fees. 

SHIPPING INFO:

We ship all of our packages using USPS. Once we drop your package off at USPS we are no longer liable for your order and do not offer returns, exchanges or refunds for any lost, stolen, tampered with, or carrier delayed packages. If your package does not arrive it is YOUR responsibility as the buyer to contact USPS with any tracking or insurance questions. 

Sometimes USPS forgets to scan packages, which is how tracking is updated. This does not mean that you will not receive your package, it just means that you will not be able to track it. If you have received a tracking number from us, your package has most likely already been dropped off at USPS. If your tracking has not updated at all, please feel free to reach out and we will let you know if your package has been dropped off yet or not!

CONTACT US:

If you have any other questions please message us on instagram or email us!