Shipping / Processing

Orders will be processed within 3-6 business days.

If you are ordering for an event or festival please read the shipping policy and plan ahead. We suggest purchasing your special outfits at least a month in advance.

It normally takes about 3-4 weeks for you to receive your items that are NOT Pretty in Punq handmade originals, unless otherwise stated in the product description. International times vary depending on location. We ship direct from supplier, so it might take a little longer to get your items.

Please note that the non Pretty in Punq original items in our store may come from different suppliers and may be shipped separately so you might not get all of your items at once. 

We know you want your cute items as soon as possible and we can’t wait to see you rocking the Pretty in Punq merch, so thank you for your patience.

If you have not received your order within 30 days please reach out to us and send us an email with your order number to